Clear, upfront pricing
Starting prices for the things people ask for most. We confirm scope and cost before any work begins.
Support & Repair
Fast help remotely, or in your home when hands-on is needed.
Remote Support — 30 min
Quick fixes and questions handled over a secure remote session.
Remote Support — 60 min
Longer troubleshooting and setup. Additional time $25 per 30 min.
In-Home Visit
On-site help at your home or office. $65 each additional hour.
Computer Services
Setup, cleanup, and keeping your machines healthy.
New Computer Setup
Get a new computer ready to use, safely.
- OS & security updates
- Account setup
- Basic security configuration
- Printer connection
- Essential apps installed
- Backup recommendation
New Setup + Data Transfer
Everything in New Computer Setup, plus moving your files over.
- Includes a defined amount of data
- Documents, photos, and settings
- Larger transfers quoted separately
Computer Tune-Up
Bring a sluggish computer back up to speed.
- Updates
- Startup optimization
- Storage review
- Malware scan
- Basic health report
Malware Cleanup
Remove infections and lock things back down.
- Threat removal
- Updates
- Security review
- Follow-up recommendations
Home Technology
Wi-Fi, TVs, and home entertainment done right the first time.
Home Wi-Fi Assessment
Find and fix the dead zones.
- Coverage evaluation
- Router placement review
- Speed testing
- Written recommendation
Mesh Wi-Fi Installation
Whole-home coverage. Customer supplies equipment.
- Setup & configuration
- Placement of up to 3 nodes
TV & Streaming Setup
Unbox to first show.
- Connect & network
- Updates
- Set up to 3 streaming services
TV Mounting
Standard drywall installation.
- Level, secure mount
- Cable tidy-up
Mount & materials separate. Fireplace, masonry, oversized screens, concealed wiring, and electrical work quoted separately.
Soundbar Setup
Better sound, properly configured.
- Connection
- Placement
- Audio configuration
- Remote testing
Home Entertainment Package
The full living-room setup.
- TV setup
- Soundbar
- Streaming devices
- Network connection
- Basic cable management
Business IT
Support for teams too small for full-time IT — growing toward managed services.
Business IT Assessment
Know exactly where you stand.
- Device & network overview
- Backup & security review
- Written priority list
On-Demand Business Support
When something's down, we respond. One-hour minimum.
- Remote or on-site
- Priority scheduling
Starter Managed Support
Proactive, recurring support — launching once tools and agreements are standardized.
- Monitoring
- Patching & updates
- Backup oversight
- Help desk
$75–$125 per user/month depending on included services. Coming soon.
Prices are starting estimates. Final cost depends on scope; we confirm before any work begins. Parts, mounts, and equipment are billed separately unless noted. Kentucky sales tax applied where required.
Extended-area visits include a trip charge or a project minimum. Trips beyond ~45 minutes each way are quoted separately.
Frequently asked questions
Do you charge for travel?
Visits within our primary service area include no separate travel fee. Extended-area visits add a trip charge or a project minimum, and trips beyond roughly 45 minutes each way are quoted separately.
Can you help remotely instead of coming out?
Yes. Many computer issues, setups, and questions are handled over a secure remote session — it's faster and usually less expensive than an in-home visit.
Do I need to supply my own equipment?
For installations like mesh Wi-Fi or TV mounts, customers typically supply the equipment and mounts, which we'll help you choose. We'll always tell you what's needed before we start.
How do you protect my data and privacy?
Data protection is at the core of what we do. We handle your information carefully, back up before major work, use secure remote tools, and can securely erase drives before disposal or resale. We never sell or share your data.
Do you give estimates before starting?
Always. Listed prices are starting estimates; we confirm the scope and price with you before any work begins, so there are no surprises.
How does scheduling work?
Send a service request with what you need and your preferred times. We'll follow up to confirm an appointment window. Larger installations may require a deposit to reserve the date.
Is the Family Archive available now?
It's in a limited, invitation-only beta while we finish testing and privacy controls. Ask us to add your family to the early-access list.