Service didn't end when the uniform came off
64 Technologies is a veteran-owned technology company built on a simple idea: the people who fix your technology should be people you can trust in your home.
Brian Daugherty
Founder · U.S. Navy veteran
A background in digital forensics and systems administration: where handling other people's data carefully isn't a courtesy, it's the whole job. When you call, Brian is the one who answers, shows up, and stands behind the work: no call center, no handoffs, no ticket lost in a queue.
The Navy teaches you a few things that don't leave you. That the standard doesn't move when nobody's watching. That the job isn't done when you're tired of it. It's done when it's done. And that the person depending on you doesn't care about your excuse.
64 Technologies was founded to bring that standard to something a lot of people quietly dread: getting help with their technology. Most folks have a story about being talked down to, sold something they didn't need, or handed off between call centers until they gave up. That experience is so normal it's become the expectation, and it's the thing we were built to be the opposite of.
So we do the unglamorous version of the work. We show up when we said we would. We explain what we found in words that mean something. We put the same care into a grandmother's laptop full of irreplaceable photos as into a small company's network, because to the person who owns it, it's the same thing: it matters, and they need someone who'll treat it that way.
Our code
Three commitments, in order
Every business claims values. These are ours in priority order, and the order matters, because when two of them pull against each other, the one higher on this list wins.
We tell you the truth
We will tell you when a repair isn't worth the money, when the thing you asked for isn't the thing you need, and when the honest answer is that you should buy nothing at all.
That costs us a sale sometimes. It's supposed to. An industry that made its reputation on unnecessary upsells left a lot of people expecting to be handled instead of helped, and the fastest way to be different is to simply not do it.
We're accountable, the mission gets done
You get a person, not a queue. No ticket disappears into a call center, no problem gets handed off until you've re-explained it three times, and nothing is blamed on the vendor.
If we said we'd handle it, it's handled, and if we get something wrong, you'll hear it from us first, along with what we're doing about it.
We're trusted with what matters
Fixing technology means being close to it: your files, your accounts, your network, your family's photos. We access only what the work requires, and we treat everything we see as confidential.
That instinct comes from a digital-forensics and systems-administration background, where handling other people's data carefully isn't a courtesy. It's the whole job.
How that shows up
Security & privacy first
A forensics background means your data is handled deliberately and never treated casually, including secure erasure before any device is sold, recycled, or passed along.
Plain-language help
No jargon, no condescension. We explain what we're doing and why, at your pace, and we don't make you feel small for asking.
Local & accountable
You deal with a real person nearby who stands behind the work and is still here next year.
Honest pricing
Starting prices published up front; scope and cost confirmed before we begin. No surprises on the invoice.
Nobody sells the thing that joins it all up
The individual tools are good and we pay for them. What nobody sells a company this size is the layer that makes them one system rather than five logins. So we built it — which cost more up front and is part of the reason our prices are what they are.
How we work →- No per-seat licences quietly passed on to you
- Built for an eleven-person practice, not scaled down from an enterprise
- The same reason we can build something specific for your business
Where we're headed
The goal is to grow alongside the people we serve: dependable help when something breaks today, proactive managed IT as your home or business needs it, and privacy-respecting software of our own to preserve the things you genuinely can't replace.
We're not trying to become the biggest technology company in Kentucky. We're trying to be the one your neighbor tells you to call.
Brian DaughertyFounder · 64 Technologies · U.S. Navy veteran